Factory training isn't a wall plaque here — it's who actually touches your machine. Meet the crew that makes the every-machine promise real.
Every senior tech at Iron Ridge carries factory certifications and a specialty deep enough to anchor a program — the structure behind the shop our story page describes.
Founded the UTV program. Polaris and BRP factory-trained, fifteen years of side-by-sides, and the reason our long-travel builds carry alignment sheets. If your RZR build has a plan, Marcus wrote the discipline it follows.
The reason the watercraft program exists at full depth. Sea-Doo and Yamaha marine certified, BUDS fluent, and famously unwilling to let a machine skip the test tank. Galveston Bay machines are her home turf.
Former regional MX wrench, KTM/Husqvarna specialist, and the hands behind every revalve on the shock bench. Race families know him by his setup notes; the suspension program is his standard in print.
The fab bay is his — cages, mounts, and the structural work behind our cage program. AWS-certified welder who treats every joint like his own family rides behind it, because on his own machines, they do.
Runs the diagnostic program across all six OEM platforms and hunts parasitic drains for sport. The "unfixable" machines other shops surrendered usually end up on her bench — and leave running.
The voice on the phone and the keeper of the maintenance reminder list. Translates tech findings into plain English and guards the no-surprises promise on every quote. Twenty years of Houston riders trust him by first name.
You can, and returning customers often do — machine history with one tech has real value. That said, the programs are documented deeply enough that any tech on your machine has its full record in front of them. The standard travels; the preference is honored where scheduling allows.
Completed OEM training programs — Polaris, BRP, Yamaha, Honda, Kawasaki — plus access to and fluency with the factory diagnostic systems. It's the difference between a shop that owns the software and a shop that owns the knowledge behind it. We insist on both.
Good techs always have a conversation here. If you're factory-trained (or hungry enough to earn it), document your work like it matters, and ride what you wrench — reach out through the contact page with your story.
Call the shop, tell Tommy what you're running, and get matched to the program — and the person — your machine actually needs.
(713) 555-0182